Privacy Policy
Effective date: February 1, 2024
Xshield Technologies AG (“us”, “we”, or “our”) operates the
https://xshield.com/ website and the Xshield Family of Products (the “Service”, “Product/s”).
This page informs you of our policies regarding the
collection, use,
and disclosure of personal data when you use our Service or Product/s and the choices you have associated with
that
data.
We use your data to provide and improve the Products. By
using the
Product/s, you agree to the collection and use of information in accordance with this policy. Unless otherwise
defined
in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions.
Definitions
Personal Data – Personal Data means data about a
living individual and/or a
personal computer and/or a mobile device that can be identified from that data (from that and other
information
either in our possession or likely to come into our possession).
Usage Data – Usage Data is data collected
automatically either generated by
the use
of the Product/s or from the Service/Product/s’ infrastructure itself (for example, the duration of a page
visit).
Cookies – Cookies are small pieces of data stored on
a User’s
device.
Data Controller – Data Controller means a person who
(either alone or jointly or
in
common with other persons) determines the purposes for which and the manner in which any personal data are, or
are to
be, processed.
For the purpose of this Privacy Policy, we are a Data
Controller of
your data.
Data Processor or Service Providers
– Data Processor (or Service
Provider)
means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data
Controller.
We may use the services of various Service Providers in order
to
process your data more effectively.
Data Subject – Data Subject is any living individual
who is the subject of
Personal
Data.
User – The User is the individual using our Service.
The User
corresponds to the
Data Subject, who is the subject of Personal Data.
The Xshield family of products – The Xshield family
of products includes but is not limited
to:
Personal Computer Products: Shield Antivirus, Anti Malware,
Ransomware Defender, Cyber Privacy Suite, Internet Security Suite, PC Privacy Shield, PC Cleaning Utility, PC
Registry
Shield, Identity Theft Preventer, Password Shield, Hard Disk Shield, Xshield Webcam Blocker, Password Recovery
Shield;
Business Endpoint Products: Shield Antivirus Business
Edition,
Ransomware Defender Business Edition, PC Privacy Shield Business Edition;
Mobile Device Products: Camera & Microphone Blocker,
Identity
Theft Preventer, Ransomware Defender, Xshield Microphone Blocker, Anti Malware, Xshield Camera Blocker, Mobile
Cleaning Utility, Microphone & Camera Blocker, Privacy Shield
Information Collection and
Use
General
When you install or purchase or download trial or evaluation
versions, or register a Xshield software, or contact us via our website and/or email addresses we may collect
personal
information including your name, address, email address, mac-address, IP address as well as product technical
attributes etc, for the purpose of recording the transaction when you engage in activities on our web site or
within
the Xshield software. When we use a payment-processing merchant we ensure that the same strict privacy
criteria are in
place. We do not (knowingly) collect personal information from persons under the age of eighteen. We also give
users
the option of receiving useful product information (such as updates, alerts and associated product offerings),
via
permission based emailing platform. We fully ensure your privacy and value your trust. We will never sell,
rent, lease
or trade your personal information to any third party. Likewise, your information will not be shared with a
third
party in any other way unless Xshield is required to do so by law. Xshield may engage the services of a third
party
from time to time and may provide certain information that includes personal information in order for the
third party
to perform such services. Any third parties who provide services to Xshield have agreed not to disclose your
information or use it for any other purpose, and are required to implement or adopt a Privacy Policy that is
no less
stringent than Xshield’ Privacy Policy. You may opt out of receiving emails from us at any time by clicking
the
unsubscribe link in the email.
Please note – Xshield’ security and privacy enhancement
products are
intended to search and disclose (to you, and to you only) potentially sensitive information on your computer
and
mobile devices. That information is never shared and/or communicated with anyone other than yourself, the user
that
operates the software. If you wish to avoid detection of such information thus not utilize the products the
way they
are intended to be used – please refrain from installing the products and/or uninstall them at your
convenience.
By choosing to enter and submit the requested information
when
prompted, you are consenting to Xshield collection, use, and disclosure of such information for the purposes
as
outlined herein. Any information that you post to a chat room, public bulletin, social networks or forum is
available
to all permitted users of that site. Xshield cannot control, nor is it responsible for the use, disclosure, or
dissemination of such information by any third parties.
Types of Data
Collected
Personal Data
While using our Service, we may ask you to provide us with
certain
personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally
identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
We may use your Personal Data to contact you with
newsletters,
marketing or promotional materials and other information that may be of interest to you. You may opt out of
receiving
any, or all, of these communications from us by following the unsubscribe link or instructions provided in any
email
we send.
Usage Data
We may also collect information that your browser sends
whenever you
visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your
computer’s
Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you
visit,
the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic
data.
When you access the Service by or through a mobile device,
this Usage
Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP
address
of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique
device
identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the
activity on our Service and hold certain information.
Cookies are files with small amount of data which may include
an
anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking
technologies also used are beacons, tags, and scripts to collect and track information and to improve and
analyze our
Service.
You can instruct your browser to refuse all cookies or to
indicate
when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions
of our
Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to
operate our Service.
- Preference Cookies. We use Preference Cookies
to remember your preferences and
various
settings.
- Security Cookies. We use Security Cookies for
security purposes.
- Advertising Cookies. Advertising Cookies are
used to serve you with
advertisements that
may be relevant to you and your interests.
Use of
Data
Xshield Technologies AG uses the collected data for various
purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of
our
Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we
can
improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general
information about other goods, services and events which we offer that are similar to those that you have
already
purchased or enquired about unless you have opted not to receive such information
Retention of
Data
Xshield Technologies AG will retain your Personal Data only
for as
long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal
Data to the
extent necessary to comply with our legal obligations (for example, if we are required to retain your data to
comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Xshield Technologies AG will also retain Usage Data for
internal
analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is
used to
strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain
this
data for longer time periods.
Transfer of
Data
Your information, including Personal Data, may be transferred
to —
and maintained on — computers located outside of your state, province, country or other governmental
jurisdiction
where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to
provide
information to us, please note that we transfer the data, including Personal Data, to United States and
process it
there.
Your consent to this Privacy Policy followed by your
submission of
such information represents your agreement to that transfer.
Xshield Technologies AG will take all steps reasonably
necessary to
ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your
Personal
Data will take place to an organization or a country unless there are adequate controls in place including the
security of your data and other personal information.
Disclosure of
Data
Business Transaction
If Xshield Technologies AG is involved in a merger,
acquisition or
asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is
transferred and
becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Xshield Technologies AG may be
required
to disclose your Personal Data if required to do so by law or in response to valid requests by public
authorities
(e.g. a court or a government agency).
Legal Requirements
Xshield Technologies AG may disclose your Personal Data in
the good
faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Xshield
Technologies AG
- To prevent or investigate possible wrongdoing in
connection
with the Service
- To protect the personal safety of users of the Service
or the
public
- To protect against legal liability
Security Of
Data
The security of your data is important to us, but remember
that no
method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to
use
commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Do Not Track”
Signals
We do not support Do Not Track (“DNT”). Do Not Track is a
preference
you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the
Preferences or
Settings page of your web browser.
Your
Rights
Xshield Technologies AG aims to take reasonable steps to
allow you to
correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data
directly
within your account settings section. If you are unable to change your Personal Data, please contact us to
make the
required changes.
If you wish to be informed what Personal Data we hold about
you and
if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we
hold about
you
- To rectify any Personal Data held about you that is
inaccurate
- To request the deletion of Personal Data held about
you
You have the right to data portability for the information
you
provide to Xshield Technologies AG. You can request to obtain a copy of your Personal Data in a commonly used
electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity
before
responding to such requests.
Service
Providers
We may employ third party companies and individuals to
facilitate our
Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to
assist
us in analyzing how our Service is used.
These third parties have access to your Personal Data only to
perform
these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and
analyze the
use of our Service.
Google Analytics – Google Analytics is a web
analytics service offered by Google
that tracks
and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This
data is
shared with other Google services. Google may use the collected data to contextualize and personalize the ads
of its
own advertising network.
For more information on the privacy practices of Google,
please visit
the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Dark Web Scan – Our dark web scan utilizes an API
provided by a
3rd
party (Haveibeenpwned).
Please note:
- Xshield does not collect your scanned email
address.
- You may not use our dark web scanning service for any
purpose
that would require FCRA compliance.
- The scan results displayed may not be 100% accurate,
complete,
or up to date, so do not use it as a substitute for your own due diligence, especially if you have
concerns about
your email and/or password safety.
-
Xshield Technologies AG does not make any
representation or
warranty about the accuracy of the information available through the API nor about the integrity of the
3rd party involved, and we
encourage you to read their terms and
privacy
policy accordingly
(
Haveibeenpwned privacy
policy
)
Virtual Private Network (VPN) – Xshield guarantees a
strict no-logs policy for the VPN
Service,
meaning that the Xshield VPN Service is provided by an automated process, and your activities while using it
are not
monitored, recorded, logged, stored or passed to any third party. We do not store connection timestamps,
session
information, used bandwidth, traffic logs, IP addresses or other data. However, to fight abuse and enforce
proper
license usage, an algorithm keeps their username and the timestamp of the last session status while the
session is
active. This data is deleted promptly after the session is terminated. Our VPN feature is a derivative work of
a VPN
service provided by Private Communications Corporation, which utilizes OpenVPN as its underlying technology,
an open
source software that uses VPN techniques to create secure point-to-point or site-to site connections in routed
or
bridged configurations and remote access facilities. OpenVPN is licensed under both the terms of the OpenVPN
license
and GPLv2.
Advertising
We may use third-party Service Providers to show
advertisements to
you to help support and maintain our Service.
AdMob by Google – AdMob by Google is provided by
Google Inc. You can opt-out from
AdMob by
Google service by following the instructions described by Google:
https://support.google.com/ads/answer/2662922?hl=en.
For more information on how Google uses the collected
information,
please visit the “How Google uses data when you use our partners’ sites or app” page:
http://www.google.com/policies/privacy/partners/ or visit the Privacy Policy of Google:
http://www.google.com/policies/privacy/
Behavioral
Remarketing
Xshield Technologies AG uses remarketing services to
advertise on
third party websites to you after you visited our Service. We and our third-party vendors use cookies to
inform,
optimize and serve ads based on your past visits to our Service.
Google AdWords – Google AdWords remarketing service
is provided by Google Inc. You
can
opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting
the
Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics
Opt-out
Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out
Browser
Add-on provides visitors with the ability to prevent their data from being collected and used by Google
Analytics.
For more information on the privacy practices of Google,
please visit
the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Payments
We may provide paid products and/or services within the
Service. In
that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That
information is provided directly to our third-party payment processors whose use of your personal information
is
governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed
by the
PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and
Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Google Play In-App Payments – Their Privacy Policy
can be viewed at
https://www.google.com/policies/privacy/
PayPal or Braintree – Their Privacy Policy can be
viewed at
https://www.paypal.com/webapps/mpp/ua/privacy-full
RevenueWire Inc – Their Privacy Policy can be viewed
at https://support.safecart.com/privacy?popup=true
PayPro Global, Inc – Their Privacy Policy can be
viewed at
https://docs.payproglobal.com/documents/legal/privacypolicy.pdf
Shopify Inc. – Their Privacy Policy can be viewed
at https://www.shopify.com/legal/privacy
Links To Other
Sites
Our Service may contain links to other sites that are not
operated by
us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise
you to
review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the
content,
privacy policies or practices of any third party sites or services.
Children’s
Privacy
Our Service does not address anyone under the age of 13
(“Children”).
We do not knowingly collect personally identifiable
information from
anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided
us with
Personal Data, please contact us. If we become aware that we have collected Personal Data from children
without
verification of parental consent, we take steps to remove that information from our servers.
Software
Behavior
Device file scanning – Some of our products may
include file scanning features (such as
but not
limited to documents, images and more) designed to enhance your data privacy by identifying and protecting
sensitive
information that may be stored within your files. The file scanning service automatically reviews files on
your
device, searching for patterns or data that may include sensitive personal information. This proactive
approach aims
to enhance your privacy-safety and ensure that your private data remains confidential. Our objective is to
provide an
extra layer of security by detecting potential personal and sensitive information contained within such files
and
safeguarding against potential abuse thereof. Under no
circumstance is any of this data collected, logged or transmitted outside of your device.
Your Consent is required – We require your explicit consent
before
activating such features. This transparency ensures you are fully informed about how your files are being
processed
and analyzed for sensitive information. You have the freedom to disable this feature anytime through the
product’s
settings via an easy on/off switch.
Microphone and/or Camera Usage – Some of our
products may utilize features that can temporarily
block
access to your device’s microphone and/or camera to enhance your privacy and security. When such a feature is
activated, it prevents unauthorized use of the microphone/camera by other applications. The aim of such a
feature is
to provide an additional layer of privacy by preventing potentially unwanted access to your
microphone/camera.
Your Consent is required – Before activating such a feature,
we ask
for your explicit consent. Clear and transparent consent ensures you are fully informed about how the
microphone/camera can be blocked. You can disable these features anytime through the product’s settings via an
easy
on/off switch.
Gallery access – the microphone and camera blocking
features may require access
permissions to your gallery. Such access is required solely for the blocking feature to be enabled.
Under no circumstance is any of this data
collected, logged or
transmitted outside of your device.
Please note – Your privacy and security are our top
priorities. We never
record or
store audio and/or visual files without your knowledge and explicit consent.
Dark Web Scan – Some of our products may include
dark-web username/password
scanning
features designed to flag usernames and passwords that may have been involved in dark-web based data breaches
and
leaks. This proactive approach aims to reduce data risks and identity theft chances. Our objective is to
provide an
extra layer of security by detecting such leaks and prompting you to take action accordingly.
This is a proactive action you will need to take – You have
the
freedom to utilize this feature anytime through the product’s feature tab via an easy search box and
button.
Changes To This Privacy
Policy
We may update our Privacy Policy from time to time. We will
notify
you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on
our
Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy
Policy.
You are advised to review this Privacy Policy periodically
for any
changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
Us
If you have any questions about this Privacy Policy, please
contact
us: